Pubs and bars have some of UK’s worst toilets
Toilets in bars and pubs are among some of the dirtiest in the UK, with only train toilets considered worse by those who took part in a recent poll.
According to the survey by laminate manufacturer Formica Group, 40% of people think pubs and bars have the worst toilet facilities in the UK, while 35% said toilets in nightclubs were the worst.
However, only 7% of respondents claimed they had a bad experience in restaurant toilets.
Some respondents – 17% – said they felt bars should offer more toilets, with 22% of women saying they can wait between three and four minutes to use the facilities.
Two thirds of respondents (66%) said they regularly decide not to use a loo because it looks dirty, despite the publicly posted cleaning rotas within many hospitality bathrooms.
Gender neutral toilets are becoming more common across various establishments, particularly in the on-trade, but only 36% of people said they feel comfortable with unisex loos.
“With huge competition in the hospitality sector, the state of an establishment’s toilets can make or break the overriding experience and influence whether a customer returns or not,” said Joe Bell, UK marketing manager for Formica Group.
”It is also this type of scenario that ends up on social media, damaging a brand’s reputation.”